Services, Rules & Conditions

Refined Hospitality, Comfort, and Serenity in the Heart of Maremma

A hot tub with white curtains and Art Nouveau tiles at the Domus Socolatae in Follonica.

At Domus Socolatae Heritage Residence, every detail is meticulously curated to ensure a sensory and relaxing experience. We blend timeless charm with modern functionality and a deep commitment to environmental respect.

IN-ROOM AMENITIES & SUITE COMFORTS

  • Soundproof double-glazed windows and a dedicated Pillow Menu
  • Smart TV with Netflix
  • Alexa devices
  • Refrigerator, microwave, Nespresso machine, and kettle with a premium selection of teas, herbal infusions, and snacks
  • Safe
  • AC (only active when doors and windows are shut)
  • Makeup mirror and hair dryer
  • Plastic-Free courtesy set scented with the signature Domus Socolatae cacao essence
  • Vertical steam iron
  • Bathroom with shower (some rooms with bathtub or whirlpool tub)
  • Choice of pillows
  • Water in glass bottles, plastic free
  • Bathrobes available upon request (for stays of at least 3 nights)


EXCLUSIVE PROPERTY SERVICES

  • Free high-speed Wi-Fi throughout the villa
  • Elevator for rooms on the first floor and attic
  • Garden Jacuzzi is available during specific seasons (reservation required; extra charge)
  • Sweet and savory Gourmet Breakfast featuring locally sourced, zero-kilometer ingredients
  • Delivery or takeaway service (partner restaurants)
  • Public parking nearby (free and paid)
  • Parcheggio privato su prenotazione (extra charge)
  • Beach service agreement with reserved beach umbrella, shuttle service, and restaurant discount
  • Sustainable use of resources: photovoltaic system, solar thermal system, water recycling, and plastic-free
  • Natural and sparkling microfiltered water machine station
  • Affiliated beaches
  • Taxi and shuttle service to/from the airport


WELLNESS

  • Garden Jacuzzi is available during specific seasons (reservation required; extra charge)
  • We offer exclusive in-room massages and the “Domus Therapy” cocoa  treatments,  (upon request in advance)


STAY REGULATIONS

Check-in / Check-out

  • Check-in starts at 14:00 (self-check-in available)
  • Check-out by 10:00
  • Early check-in or late check-out available upon request (please let us know your arrival time so we can welcome you properly!)
  • Luggage storage

Reservations and Cancellations

  • Reservations with minimum stay in high season (3/4/7 nights)
  • Payment by credit card, in exceptional cases and upon request by bank transfer or cash
  • Standard rates: free cancellation up to 7 days (5 days in low season)
  • Non-refundable rates: full payment in advance

Cleaning and Linen

  • Daily room cleaning is included
    Towels are changed every 3–4 days
  • Extra linen change (upon request, for a fee)
  • In rooms with kitchenettes, extra cleaning available upon request (extra charge)


OTHER RULES

  • Adult Only Facility (14+ years old)
  • Pets not allowed
  • Smoking only in designated outdoor areas
  • Respect for the peace and decorum of the residence
  • No use of personal electric stoves
  • Privacy protection in accordance with GDPR regulations

TOURIST TAX

The tourist tax applies from April 1st to Ocober 31st.

– €1.50 per day per person
The tax applies to a maximum of 15 consecutive nights.

The following are exempt: minors under the age of 16, workers on duty, athletes, accompanying persons, law enforcement officers, and other specific categories.

For more information: https://www.comune.follonica.gr.it/Servizi/Imposta-di-soggiorno